The Effect of Leaders’ Tolerance on High Performers’ Turnover Intention: A Moderated Mediation Model

Abstract

In order to explore the impact of leader's tolerance on employees’ turnover intention, and to study the mediator role of employees’ trust in leader as well as the role of employees’ task performance, a questionnaire survey was conducted on 584 ordinary professionals. The study results show that (1) there is a negative correlation between leader's tolerance and employees’ turnover intention; (2) trust in leader mediates the effect of leader's tolerance on employees’ turnover intention; (3) employees’ task performance moderates the effect of leader's tolerance on employees’ turnover intention. Negative relationship between leader's tolerance and employees’ turnover intention is strengthened when task performance is high rather than when it is low.