The failure-analysis matrix: a kinder, gentler alternative to FMEA for information systems

Abstract

The author's goal for this paper was the creation of a usable failure-analysis matrix (FAM) model as an alternative to failure modes and effects analysis (FMEA) for prioritizing solutions to failures in information systems. The author created the FAM by using repeated cycles of development and usability assessment. The FAM worksheets are much smaller than the FMEA worksheets, requiring less scrolling. The FAM helps identify the most important potential failures or failures and helps prioritize possible solutions using approximate expected costs. This new tool provides integrated data entry and reporting. The FAM may be used without having detailed information. The FAM is a new quality tool that is easy to learn and easy to use. The FAM is an Excel worksheet that shows the most important potential failures and quickly prioritizes possible solutions using approximate expected costs. The author has completed the development of the FAM.