Privacy Considerations of the Visually Impaired with Camera Based Assistive Technologies: Misrepresentation, Impropriety, and Fairness

Abstract

Camera based assistive technologies such as smart glasses can provide people with visual impairments (PVIs) information about people in their vicinity. Although such ‘visually available’ information can enhance one’s social interactions, the privacy implications for bystanders from the perspective of PVIs remains underexplored. Motivated by prior findings of bystanders’ perspectives, we conducted two online surveys with visually impaired (N=128) and sighted (N=136) participants with two ‘field-of-view’ (FoV) experimental conditions related to whether information about bystanders was gathered from the front of the glasses or all directions. We found that PVIs considered it as ‘fair’ and equally useful to receive information from all directions. However, they reported being uncomfortable in receiving some visually apparent information (such as weight and gender) about bystanders as they felt it was ‘impolite’ or ‘improper’. Both PVIs and bystanders shared concerns about the fallibility of AI, where bystanders can be misrepresented by the devices. Our finding suggests that beyond issues of social stigma, both PVIs and bystanders have shared concerns that need to be considered to improve the social acceptability of camera based assistive technologies.