ANALIZA IMPLEMENTACIJE MOBILNIH PAKETOMATA U SISTEM ZA PRENOS POŠILJAKA

Abstract

: The development of e-commerce caused an increase in the demand for postal services. Postal companies strive to respond to the emerging situation and satisfy the needs of users through the improvement of their operations. In addition, one of the basic parameter of the quality of the postal service - availability, is increasingly difficult to maintain at an appropriate level due to the circumstances arising from the modern life and business. Users find it increasingly difficult to manage to use postal services, because their business and private obligations largely coincide with the working hours of postal companies. One of the solutions that companies can offer the so-called "out-of-home delivery", i