'Teaching an old dog new tricks': a practice development approach to organizational change in mental health.

Abstract

Practice development is widely described as: ‘ways in which knowledge and skills development is used to provide better patient care’. This article will outline a mental health units approach and experience of implementing collaborative practice development processes which identify values and beliefs and enable the development of a framework of action to effect positive change. A qualitative participatory action research design was used to engage participants in exploring and critiquing relevant workplace culture issues. The project was divided into four chronological stages: values clarification; claims, concerns and issues; barriers, enablers and actions; and action planning. The results of this project highlight a number of issues for practice development approaches. We believe that these processes are easily transferable to other organizations within health care. Copyright © 2009 John Wiley & Sons, Ltd.