Voice and audio processing for telephony applications in AT&T

Abstract

The paper provides an overview of AT&T's collective efforts to develop voice and audio processing (VAP) for network applications. The first section of the paper discusses AT&T's focused efforts to manage technology resources from across the company. Next, key technology challenges within the public network market are discussed. These include required advances in technologies for new and existing markets, and the interaction of VAP technologies with specific applications. Finally, the paper discusses key challenges for managing the technology, including the transition from low-risk to higher-risk markets and the importance of setting expectations for technology performance.<>