Enhancing precision in Process Conformance: Stability, confidence and severity

Abstract

Process Conformance is becoming a crucial area due to the changing nature of processes within an Information System. By confronting specifications against system executions (the main problem tackled in process conformance), both system bugs and obsolete/incorrect specifications can be revealed. This paper presents novel techniques to enrich the process conformance analysis for the precision dimension. The new features of the metric proposed in this paper provides a complete view of the precision between a log and a model. The techniques have been implemented as a plug-in in an open-source Process Mining platform and experimental results witnessing both the theory and the goals of this work are presented.