Impact of Organizational Commitment on Organizational Citizenship Behaviours: An Empirical Analysis

Abstract

: The aim of this particular research is to investigate and understand the association between Organizational Commitment (OC) and Organizational Citizenship Behaviour (OCB). The elements of organizational commitment are categorized as affective, normative and continuance. All these three components has been considered and measured in this study. The Organizational Citizenship Behaviour scale used here measures all its five dimensions such as altruism, conscientiousness, courtesy, sportsmanship and civic virtue. Dataset of 167 members, under four different sectors belonging to 28 organizations in India is taken for the study. The method of data collection employed here is through the use of a questionnaire. Results show that the elements of organizational commitment are significantly and positively related to the five dimensions OCB (p value < 0.01). However only the Affective Commitment and in some cases Normative Commitment affects the five dimensions of OCB (p value < 0.01). Various implications of the analysis outcome has been discussed.