Enlightenment of User’s Thinking on Technical Writing from the Perspective of Technical Communication

Jia Chuan, Liu Shiying
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Abstract

Technical communication started relatively late in China, but the market demand for talent in this industry is increasing. At present, the training system for domestic technical communication talents is not perfect, and the level of technical writing document delivery in the market is uneven, which affects the related development of enterprises to a certain extent. This paper analyzes technical writing from the perspective of users, answers three questions: who is the target user of technical writing, what is the demand of the target user and how to meet the demand of the target user, and concludes with three inspirations, aiming at providing some reference for the development of technical communication industry. These three inspirations are: technical writing must accurately depict the user groups, plan the content according to the needs of the users, and polish the expression according to the preferences of people from different countries.
从技术交流的角度看用户思维对技术写作的启示
技术交流在中国起步较晚,但市场对该行业人才的需求却在不断增加。目前国内技术传播人才培养体系不完善,市场上技术写作文档传递水平参差不齐,在一定程度上影响了企业的相关发展。本文从用户的角度对技术写作进行分析,回答了谁是技术写作的目标用户、目标用户的需求是什么、如何满足目标用户的需求三个问题,并总结出三点启示,旨在为技术传播行业的发展提供一些参考。这三个启示是:技术写作必须准确地描绘用户群体,根据用户的需求来规划内容,根据不同国家的人的喜好来打磨表达。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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