Effective Strategies for Communication Management in a Project Management Environment

B. Galli
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Abstract

This paper evaluates the effectiveness of using strategic approaches for managing communication in projects, especially for top-level managers and lower-level employees. The gap of communication could be resolved by implementing strategic approaches of communication management, so as to include all personnel in the organization. According to Neves and Eisenberger (2012), the literature of communication management has stated that it is a key factor for success. Furthermore, Ramsing (2009) claimed that in recent years, most project managers have different educational backgrounds, but they also have limited backgrounds in communication management. To overcome this problem, the authors will state the most effective strategies for managers to utilize for communication in a project. They believe that the there are four most effective strategies, which are the PMI communication strategy, the six main steps of communication strategy, understanding the direction of communication, and choosing the right communication channel.
项目管理环境中沟通管理的有效策略
本文评估了在项目中使用战略方法管理沟通的有效性,特别是对高层管理人员和低层员工。沟通的缺口可以通过实施沟通管理的战略方法来解决,使组织中的所有人员都参与进来。Neves和Eisenberger(2012)认为,沟通管理的文献表明,沟通管理是成功的关键因素。此外,Ramsing(2009)认为近年来,大多数项目经理都有不同的教育背景,但他们在沟通管理方面的背景也有限。为了克服这个问题,作者将陈述管理者在项目中利用沟通的最有效策略。他们认为最有效的传播策略有四种,分别是PMI传播策略、传播策略的六个主要步骤、了解传播方向、选择正确的传播渠道。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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