Secure Complaint bot using Onion Routing Algorithm Concealing identities to increase effectiveness of complain bot

Abstract

The more traditional approach towards launching a complaint is through written complaints that would be dropped into the complaint boxes available in some sectors, which has a lot of problems associated with it such as loss of complaints, security issues, etc. The proposed model that is structured towards replacement of this approach is an online complaint bot that would accept complaints through the onion routing algorithm. This would indeed secure complainant's identity and the bot would also use NLP to prioritize the complaints based on keywords. It would also direct it towards concerned authorities with a timestamp associated with each complaint and this complaint would have an id being sent back to the complainant for tracking of the issue on an online portal. These traits would in turn result into a system where data flows faster than the traditional approach and effective results a shorter time interval.