A Student’s Perspective On The Evaluation Of Teaching And Learning Using Student Feedback Online (SuFO)

Abstract

Nowadays, students are the main stakeholders in any educational setting. They actively participate in the transmission of knowledge. The university’s future planning heavily relies on their feedback on the current teaching and learning techniques. The Learning Management System (LMS), an i-Learn system, has been used by Universiti Teknologi MARA (UiTM) to implement blended learning in their teaching and learning methods. Student Feedback Online (SuFo), which UiTM has made available to its students, allows them to evaluate the teaching and learning process. However, there are issues with the validity and reliability of the SuFo question in evaluating the course, the lecturer’s performance, the classroom environment, and scepticism in the students’ responses brought up by the previous study. Therefore, this study aims to understand how students perceive SuFo questions and investigate how students feel about SuFo questions and any potential biases in student evaluations. This study analyses data using quantitative methods and a survey along with SPSS. One hundred students from various faculties have fully responded to the survey. The results demonstrate that there are no gender-based biases in student ratings and that the students strongly agree if the SuFo questions are modified and changed. There are also some suggestions for future planning such as changes of SuFo questions and reduced the number of SuFo questions.