Organizational Citizenship Behavior

Brenetia J. Adams-Robinson
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Abstract

. Organizational citizenship behavior (OCB) basically starts with the employee feeling satisfied with the employee's work and the behavior of superiors in making decisions so that employees feel treated fairly, and the desire to remain part of the organization's members by accepting the values and goals of the organization. This study aims to examine the effect of job satisfaction, organizational justice, and organizational commitment to organizational citizenship behavior on Bank Indonesia Representative Offices in East Kalimantan Province. The subjects of this study were employees of the Bank Indonesia Representative Office in East Kalimantan Province with a total sample of 78 employees. The measuring instrument used in this study uses the scale of organizational citizenship behavior, the scale of job satisfaction, the scale of organizational justice, and the scale of organizational commitment compiled by scaling the Likert model. The results of this study indicate that there is a positive and significant effect between job satisfaction, organizational justice, and organizational commitment to organizational citizenship behavior of employees. On job satisfaction there is no influence on organizational citizenship behavior of employees. In organizational justice there is a positive and significant influence on organizational citizenship behavior of employees. On organizational commitment there is a positive and significant effect on organizational citizenship behavior of employees
组织公民行为
. 组织公民行为(organization citizenship behavior, OCB)基本上是从员工对自己的工作和上级的决策行为感到满意,从而感到受到公平对待,以及通过接受组织的价值观和目标而继续成为组织成员的愿望开始的。本研究旨在探讨工作满意度、组织公正、组织承诺对印尼银行东加里曼丹省代表处组织公民行为的影响。本研究的对象为东加里曼丹省印尼银行代表处的员工,共78名员工。本研究使用的测量工具为组织公民行为量表、工作满意度量表、组织公正量表和组织承诺量表,采用李克特模型进行量表编制。本研究结果表明,工作满意度、组织公正、组织承诺对员工的组织公民行为有显著的正向影响。工作满意度对员工的组织公民行为没有影响。组织公平感对员工的组织公民行为有显著的正向影响。组织承诺对员工的组织公民行为有显著的正向影响
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