Non-Technical Skills (NTS) Training for UAV Operators

Abstract

In civilian operations, the utilization of UAVs is diverse and broad, the variations of UAVs are extensive, and the application needs and performance characteristics also vary significantly. To this end, the emerging opportunities for UAV operations have generated an urgent need for trained operators to ensure these systems are used effectively and safely. This chapter discusses the importance and integration of appropriate non-technical skills (NTS) training, particularly situation awareness (SA) and workload management, to further improve UAV mission effectiveness. The chapter explores technical design and human factors challenges impacting on UAV operations. By reviewing historical research and applicable studies in the field, the chapter also offers recommendations and solutions. While technical design solutions to UAV systems and interfaces are examined, the authors contend that specific training strategies, which focus on the human UAV operator, should also be considered.