Development and Assessment of a Mobile-based Information System for Charity Foundations

Abstract

This paper presents the development and evaluation of a mobile-based information system for charity foundations to improve the management of donor profiles, donation records, beneficiary information, and program reports. A user-centered design approach was employed to ensure usability and effectiveness. The evaluation was based on usability, effectiveness, functionality, and maintainability, and the results show that the system is highly usable, effective, functional, and maintainable. The system contributes to the digital transformation of charitable organizations by providing a technological solution to their information management challenges, increasing transparency, facilitating real-time communication between organizations and donors, and resulting in increased efficiency, the effectiveness of operations, and improved program impact, leading to increased donations. The system's success highlights its value in transforming charitable organizations' operations and continued development and assessment are essential for its success.