Critical Factors Influencing Project on Effective Maintenance, Repair and Overhaul (MRO) in Aircraft Aviation Industry

Abstract

This study aims to identify the critical factor influencing the project as regards successful aircraft maintenance, repair, and overhaul (MRO) in the aviation industry. Furthermore, this research also aims to investigate whether regulation of project changes plays a role in moderating the relationship between the independent variables and dependent variables described in this research. Through the literature review process, it was found that top management support, stakeholders, key factors competency, acceptance, risk management, project plan monitoring, and effective communication are among the critical factors identified. Referring to a completed project, this research showed that project progress was in two dimensions in a maintenance context, which this research classifies as a successful micro and macro project. The macro viewpoints of project success mean the organizational stage of the project must be recognized and accomplishment relies on the consumer or collaborators to share. The micro perspective of project success can help to manage a project in small levels and is normally alluded to at the finishing line of the project. The summary result for the 4 hypotheses tested, all of them were significant. The result obtained clearly expressed all of the dependent variables have positive influences on project success in MRO aircraft in the Malaysian aviation industry. This research also demonstrates through trial and error that project key factors’ competency and project mission are critical factors in influencing the micro-project success and as well for macro project success, top management support and project mission are two main critical factors.