Tacit knowledge sharing and individual work performance in the Viet Nam aviation industry

Abstract

  This study aims to develop a theoretical model of the relationship between tacit knowledge sharing and individual performance in the aviation industry with the motivating role of personal motivation and social contextual factor, includes social status, reciprocity and social capital. The research hypotheses are verified by a structural equation modeling (SEM) based on servey data  from 369 respondents who are flight attendants working in aviation companies in Ho Chi Minh City. Findings revealed that all factors such as social status, reciprocity and social capital have positively impacted on tacit knowledge sharing. In addition, tacit knowledge sharing and social capital are found to enhance individual work performance. This paper offers some implications to managers in the airlines that stimulate tacit knowledge sharing and enhance employees’ performance