Using Design Thinking in Information System Development: A Survey

Abstract

Due to the advent of information technologies in the current era, there has emerged a multiplicity of applications for information system. The increasing evolution and complexity nature of information system development demand the harnessing of technology and user experience to create systems that meet their expected purpose. Design thinking is a user-centered design approach in which designers ideate and validate notion for solving the user's problem under a specified set of constraints. The key aim of this work is to present a pertinent literature survey of the application of design thinking approach in the development of information system. The original contribution of this survey is three-fold: (1) Present a brief spectrum of conventional SDLC methodologies applied for the development of information system; (2) Portray how design thinking methodology can be combined with existing popular SDLC models for developing information system; (3) Provide useful references of design thinking method and tools that aids and cognizant the design thinkers for selecting an appropriate design thinking tools for designing and developing their information system prototypes. In a nutshell, a significant application of design thinking approach for information system development has been detailed in this survey that stimulates further investigation into this topic.