A Method and Tool for Process-Centric Supply Chain Transformation

Abstract

Supply chain transformation is an emerging service area in the market which is offered to help companies in maximizing the performance of their supply chain operations while reducing costs. An end-to-end supply chain transformation includes the improvement from strategic and tactical level, operational level, execution level and implementation level. Business process is the foundation and linkage of the whole supply chain transformation lifecycle. In this paper, we introduce an effort in IBM China Research Lab named On-demand Supply Chain Analytics Resource (OSCAR), which provides comprehensive methodology and tool support for supply chain transformation from a process-centric point of view. The tool provides an end-to-end support for supply chain transformation, which includes business process modeling, business process diagnosis, strategic and tactical decision making, etc. It has been successfully applied in several supply chain transformation projects for validation and hardening.