{"title":"Modelling User Behaviour in Online Q&A Communities for Customer Support","authors":"Erik Aumayr, Conor Hayes","doi":"10.1007/978-3-319-10491-1_19","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":434255,"journal":{"name":"International Conference on Electronic Commerce and Web Technologies","volume":"55 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2014-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Conference on Electronic Commerce and Web Technologies","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-319-10491-1_19","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}