A Survey of Information Disclosure and E-Services Provided by Municipalities in Thailand

Abstract

In the past twenty years, the internet has changed how governments interact with their citizens. However, there are disparities among different groups of countries when it comes to e-government and e-services. The current article aims to examine the current situation of e-services provided by local government units in Thailand. A purposive sampling technique was used, and a sample of 90 municipal websites was analyzed. The findings show that municipalities in Thailand provide a relatively limited e-services on their websites, implying that the implementation of e-government in the country has not much changed since the dawn of information age.