Design and development of an enhanced computer based notification system

Abstract

The Supermarket industry in the Philippines is currently experiencing long queues that may cause customer loss. This is due to the problems occurring during customer and cashier transactions. The study will focus on the voiding process. It aims to reduce the long queues, to design a system that is hassle free for the management, and to minimize the customers waiting time. It will be done using a Six Sigma Methodology which is DMADV (Define, Measure, Analyze, Design, and Verify). The DMADV methodology are a set of tools that will help to design and develop an enhanced computer based notification system that could be used to reduce the long queues.