{"title":"Salesforce CRM: A new way of managing Customer Relationship in cloud environment","authors":"M. Thakkar, Rajesh Rajaan","doi":"10.22161/eec.533","DOIUrl":null,"url":null,"abstract":"— With the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or we can say local servers to an On-Demand environment that is on cloud server. On-Premise environment is when association has the framework and programming inside their system. In On-Demand environment, outsider has the base and programming and charges the relationship in light of its participation show. Salesforce is the principle On-Demand CRM thing.","PeriodicalId":382809,"journal":{"name":"International Journal of Electrical, Electronics and Computers","volume":"45 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Electrical, Electronics and Computers","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.22161/eec.533","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
Abstract
— With the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or we can say local servers to an On-Demand environment that is on cloud server. On-Premise environment is when association has the framework and programming inside their system. In On-Demand environment, outsider has the base and programming and charges the relationship in light of its participation show. Salesforce is the principle On-Demand CRM thing.