Which Groupware Tool is the Most Suitable for this Group?

Abstract

Improving communication and knowledge sharing are the main challenges in global software development projects. Since stakeholders in such environments must communicate by means of groupware tools, our research focuses on analyzing people’s preferences, according to their cognitive characteristics, in order to discover behaviour patterns that will help us to define the best choice for them. In this paper we present a methodology for groupware selection for a given group of people, along with some preliminary results of a controlled experiment.