Methodology for Digitalization - A Conceptual Model

Abstract

This paper reviews the business model and digital capability literatures for tools and techniques related to digital transformation. The theoretical gap identified from the review, combined with findings gathered from a preliminary study with 20 companies in the manufacturing and logistics sector of Singapore highlight the market need for a methodology for digitalization. Based on the inputs gathered from experts familiar with the digital technologies and business transformation, this paper presents a 5-stage conceptual model for a digitalization methodology. The conceptual provides a general structure that defines the key stages of digitalization and their interdependencies, and highlights some future research directions for refining the model for the development of a practical methodology for digitalization.