Development of Methodology for Collecting Quality Cost in Rubber Processing Industry

Abstract

Quality Cost is considered as the sum of conformance plus non-conformance costs, where cost of conformance is the price paid for prevention of poor quality and cost of non-conformance is the cost of poor quality caused by product and service failure. Cost of Quality in rubber processing industry has not received as much attention from the research community as other economic aspects of quality development in rubber processing industry. After reviewing to the literature it was notice that a simplified methodology for data collection of quality cost in rubber processing industry was required. Also in the light of research carried out so far it is felt necessary to standardize cost elements in each of the prevention, appraisal, internal failure and external failure cost. Here an attempt is made to standardize the various cost elements and develop methodology for collecting quality cost applicable to rubber processing industry.