"Are we doing enough": An evaluation of the utilization of employee assistance programs to support the mental health needs of employees during the COVID-19 pandemic

Abstract

The purpose of this study was to examine EAP utilization as a result of the pandemic. Specifically, it looked at whether the EAP utilization has increased in a post-pandemic environment, whether demographic factors age, gender, or race/ethnicity influence EAP utilization, and how employers promote EAP benefits to support employee mental health needs during the pandemic.