Can eTraining be beneficial means for training the staff in QA

Abstract

The question is raised as to whether the staff of a company needs to be trained in quality assurance, especially what is relative to one's responsibilities. The answer is inferred to be in the affirmative, and thus training in general is discussed. Questions to be asked before deciding on the type of training that should be undertaken as well as representative areas to be covered in the training are given. The emphasis is on eTraining, giving its advantages and disadvantages; how it can be ensured the staff will accept the training; the effectiveness of the training from business and staff development standpoints; whether eTraining will have a sustained educational effect; how difficult it is to develop a proper curriculum; what start up and continuous costs and what cost/benefit ratio can be expected. Copyright © 2008 John Wiley & Sons, Ltd.