The Effect of Employee Motivation on Job Performance in the Banking Sector in Rwanda: Case of Bank of Kigali Headquarters

Abstract

The Bank of Kigali was chosen as the case study to examine the effect of employee motivation on job performance. Findings showed that Intrinsic motivation has greatly enhanced job performance by a mean=3.5 and SD=1.219, and Style of management motivation had a positive effect on the degree of employee motivation by mean=3.5 and SD=1.289 while Extrinsic has a mean=3.39 and SD=1.267. Organizations make every effort to inspire their finest employees because they understand their crucial function and how it affects organizational success. Studies on motivation show that there are a number of ways to motivate employees. This study aims to offer explanations of why the employee of Bank of Kigali Rwanda do what they do, and examine to what level their activities affect job performance. Intrinsic motivation is a sort of internal incentive gained from the circumstance that propels workers to accomplish. This form of motivation develops because of the individual’s external effects received from environmental elements. These include good income, fringe benefits, empowering policies, and various types of supervision. Employers need to borrow a leaf from BK on what to do in extreme cases to sustain high productivity.