Construct TRIZ Conflict Resolution Matrix for Business Management Innovation by MBA Case Analysis

Abstract

TRIZ method is a common method of solving innovative problems. Recently, the conflict resolution matrix and 40 invention principles are the most widely used tools in the TRIZ method. However, to establish a management conflict resolution matrix is a huge task, especially for the screening of general innovation principles and management parameters. This article follows the TRIZ theory and the analysis of 211 MBA (Master of Business Administration) classic teaching cases to address the screening problems of general innovation principles in the business management. First, we analyzed 361 management conflicts from the 211 MBA cases, and located the conflicts in the management conflict matrix. Secondly, analyze the MBA cases and clarify the basic innovation principles applicable to each conflict in conjunction with the abstract analysis. Again, data analysis is performed on the management conflict resolution matrix formed by the case data. Finally, this paper combines the description statistics to clarify the principles with higher applied frequency, so as to provide application guidance for TRIZ users in the business management innovation.