Beyond cultural dimensions: digital inclusion in global UX

Abstract

Today's global digital climate is characterized by a variety of UX communities that are emerging online for the first time. While many technology companies have developed design systems and practices to address the needs of global users, there is a noticeable gap in understanding of global UX in technical communication and even in UX education. The purpose of such experience report is to outline a framework for establishing a shared understanding of global UX. The framework relies on inclusive design as a guiding philosophy and is based on my experience developing and teaching a global UX course in an undergraduate UX program. This paper briefly outlines the purpose and key topics of a global UX course at [school name omitted intentionally]. The paper concludes with a call for UX educators to engage with the topic of global UX through curriculum development and research.