Performance Measurement System for Automotive Spare Parts Supply Chain: A Categorization

Abstract

This article provides a categorization approach that encompasses the required categories and sub-categories for the performance measurement of automotive spare parts supply chain with a focus on independent distributor belonging to the independent channel. In fact, the special characteristics of spare parts have led to the emergence of many scientific contributions related to inventory management and demand forecasting methods. However, little research has focused on the measurement of spare parts supply chain performance despite its big importance. In this paper, we attempt to fill this gap in the literature, in particular for the automotive aftermarket, by proposing a framework that will lead to the measurement of the overall automotive spare parts supply chain performance.