The Role of Public Administration Science in Increasing Civic Engagement in Ukraine

Abstract

It is hard to argue that e-participation tools are becoming increasingly popular among Ukrainians. This applies to its highest form – namely the involvement of citizens in decision-making. Increasing the interest of Ukrainians in participating in public administration at the general, regional and local levels is a priority for the development of e-democracy. However, it will be difficult for the state to implement such a strategy if it does not consider the process of involving citizens comprehensively, taking into account all the factors influencing it, and awareness of potential threats of political Internet communication in network wars in today’s world. This article reviews the non-technological factors that affect the electronic participation of citizens. An attempt has been made to identify those indicators that will help the public administration system to look at the process of e-democracy from below to identify needs of the citizens and ways to increase motivation to use electronic tools. It is also proposed to improve the system of civic education as the main long-term goal of the state for effective cooperation with citizens in developing a common policy in the future. The main purpose of the ar-