EndusCheck: Web application to optimize and automate the process to determine the satisfaction on learning objects

2016 XI Latin American Conference on Learning Objects and Technology (LACLO) Pub Date : 2016-10-01 DOI:10.1109/LACLO.2016.7751753

Julio C. Enriquez, Cesar Velazquez, J. Muñoz, F. Álvarez, J.C. Ponce, Pedro Cardona

{"title":"EndusCheck: Web application to optimize and automate the process to determine the satisfaction on learning objects","authors":"Julio C. Enriquez, Cesar Velazquez, J. Muñoz, F. Álvarez, J.C. Ponce, Pedro Cardona","doi":"10.1109/LACLO.2016.7751753","DOIUrl":null,"url":null,"abstract":"The main purpose of this study it's to present a web application called EndusCheck as a solution to facilitate the process to determine end user's satisfaction that uses learning objects mainly, but it can be used to measure satisfaction level in another educative modalities and technologies too. In fact, it can be used to determinate satisfaction to any product or service. In this document first it talks about Services Theory and it's relation with educational services across satisfaction studies. Then it presents the main problem to determine satisfaction implementing the gap number 5 from Servqual Model. This document includes a Conceptual Model that it's presented, as a theoretical fundament to develop EndusCheck. Besides are presented all the normal software development phases. Also this study, focus on the three main features that distinguish EndusCheck from another commercial applications. Finally, it intends EndusCheck as a solution that facing the gap's calculation.","PeriodicalId":271823,"journal":{"name":"2016 XI Latin American Conference on Learning Objects and Technology (LACLO)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2016 XI Latin American Conference on Learning Objects and Technology (LACLO)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/LACLO.2016.7751753","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

Abstract

The main purpose of this study it's to present a web application called EndusCheck as a solution to facilitate the process to determine end user's satisfaction that uses learning objects mainly, but it can be used to measure satisfaction level in another educative modalities and technologies too. In fact, it can be used to determinate satisfaction to any product or service. In this document first it talks about Services Theory and it's relation with educational services across satisfaction studies. Then it presents the main problem to determine satisfaction implementing the gap number 5 from Servqual Model. This document includes a Conceptual Model that it's presented, as a theoretical fundament to develop EndusCheck. Besides are presented all the normal software development phases. Also this study, focus on the three main features that distinguish EndusCheck from another commercial applications. Finally, it intends EndusCheck as a solution that facing the gap's calculation.

查看原文本刊更多论文

EndusCheck: Web应用程序，用于优化和自动化过程，以确定学习对象的满意度

本研究的主要目的是提出一个名为EndusCheck的web应用程序作为解决方案，以促进确定主要使用学习对象的最终用户满意度的过程，但它也可以用于测量其他教育方式和技术的满意度。事实上，它可以用来确定对任何产品或服务的满意度。本文首先讨论了服务理论及其与满意度研究中教育服务的关系。在此基础上，提出了利用Servqual模型确定差距5的满意度的主要问题。本文档包含了一个概念模型，作为开发EndusCheck的理论基础。此外，还介绍了软件开发的各个阶段。此外，本研究将重点放在区分EndusCheck与其他商业应用程序的三个主要功能上。最后，提出了EndusCheck作为一种解决方案来解决缺口的计算问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

2016 XI Latin American Conference on Learning Objects and Technology (LACLO)

自引率

0.00%

发文量