Life cycle opportunity based on implementation of Quality Management Systems

Abstract

Mico and macro environment creates opportunities and threats for the organization. Enterprise identifies the opportunities to take advantage for the business either intentionally or unintentionally. Organization which focused on taking advantage from the opportunities increase the chance of taking advantage of them. Opportunity is understood as a favorable situation for the subject of action. The ability to use the opportunity creates a framework for establishing cooperation between the company and the client. `The article presents a theoretical and practical approach to the opportunity. The theoretical part presents the idea of the opportunity, meaning and its importance for the organization. The paper presents life cycle opportunity which creates framework for establishing cooperation between supplier and a client. The practical part shows a case study based on the development and implementation of a Quality Management Systems in a selected organization. The work done for the organization has been assessed by the external certification body. Implementation of Quality Management Systems enabled to establishment a long-term cooperation based on annual action that should be taken according to the selected elements of ISO systems.