Research on Internet Corporate Social Responsibility Evaluation Based on Analytic Hierarchy Process

Li Sun, Zhiguang Guo
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Abstract

— At present, China's Internet industry has a low level of social responsibility performance, and the social responsibility evaluation index system for Internet corporates has not been established. From the perspective of stakeholders in the Internet industry, this paper uses analytic hierarchy process to construct an evaluation index system of social responsibility for the Internet industry, which contains nine dimensions and 25 sub-indexes. Based on the established evaluation index system, ten listed Internet companies such as Alibaba and Tencent were selected to evaluate their social responsibility performance and compared. The results show that there is a big gap in the performance of Internet corporate social responsibility, and the performance of Internet giants is better.
基于层次分析法的互联网企业社会责任评价研究
——目前,中国互联网行业社会责任绩效水平较低,互联网企业社会责任评价指标体系尚未建立。本文从互联网行业利益相关者的角度出发,运用层次分析法构建了包含9个维度、25个子指标的互联网行业社会责任评价指标体系。在建立评价指标体系的基础上,选取阿里巴巴、腾讯等10家互联网上市公司对其社会责任绩效进行评价和比较。研究结果表明,互联网企业社会责任绩效存在较大差距,互联网巨头企业表现较好。
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