GOING PAPERLESS

Abstract

Organizations across the world are trying to reduce their carbon footprint and the same is true for banks and nancial institutions. Banks use a substantial amount of paper in day-today customer interactions, service offerings, and back-ofce operations (account opening, lending, payments, card statements). Going green by eliminating paper has thus become a high priority for them. Paperless banking will not only help save the environment and cut carbon footprint but also help banks reduce operational expense while elevating customer experience. This paper highlights the importance of paperless banking from the perspective of both customers and the nancial rms and presents a transformational approach to paperless banking operations. WHITE PAPER