What happens at the end of the outsourcing contract?

Abstract

The concepts of outsourcing and right sourcing are given great consideration in higher education. I will cite some reasons for outsourcing and some of the reasons for why it does not live up to its expectations. I will look at the history of one institution that decided to abandon its outsourcing decision. I will examine the consequences of the decision to move from an outsourced IT provider to an in-house staff. The primary conclusion is: we should prepare the exit strategy for outsourcing at the time of contract negotiation.