Study on the influence of error management climate on the stress perception of medical staffs in the third-level grade-A hospitals: the intermediary role of psychological resilience

Abstract

Objective: To understand the current situation of the error management climate of the third-level grade-A hospitals and the current status of the medical staffs' psychological resilience and stress perception, and to explore the influence of the error management climate of the third-level grade-A hospitals on the medical staffs' stress perception and the intermediary role of psychological resilience. To provide the basis for improving the error management climate of hospitals, and the improvement path for improving the psychological resilience of medical staffs and reducing the pressure level. Methods: In May 2020, 587 medical staffs in the third-level grade-A hospitals were surveyed using the error management climate scale compiled by Cigularov, and the psychological resilience scale summary table prepared by Wang et al., and the Chinese version of pressure perception scale revised by Yang Tingzhong. Results: There is a negative correlation between the error management climate and the stress perception, and there is a relationship between the two. Conclusion: Different types of medical staffs have different levels of error management climate, psychological resilience and stress perception, among which the position, gender, education background, and length of work may be its influencing factors; the better the error management climate in the third-level grade-A hospitals, the higher the level of psychological resilience of medical staffs, and the lower their stress perception.