SHAPING FORCES OF BUSINESS PROCESS MANAGEMENT

Abstract

In the early 1990s the term Business Process Management developed out of different earlier approaches and since then, this management approach faces numerous evolutions. This research deals with the effect and impact of different shaping forces on the processes within organizations and the extent to which their influences will require businesses to rethink their process management This was done via quantitative research where business process professionals world-wide were asked to provide their expertise. The results of this research are that innovation and digitization followed by strategy and leadership and management are the most influential factors for the future development of Business Process Management.