CRITICAL EVALUATION OF TRAINING AND DEVELOPMENT OF EMPLOYEES – A STUDY WITH REFERENCE TO BPO COMPANIES IN CHENNAI CITY

Abstract

Training and Development is a mix of training as well as development. It focuses more on overall development of employees in the business concern. Training and Development is an effective tool through which performance of employees is improved besides improving group performance. Training has significant role in teaching employees of sharpening skills, concepts, changing of attitude and gaining more knowledge to enhance performance of the employees. Training should be efficient enough so that it would help the employees of their development subsequently a company can also improve in the long run.