Research in Customer Satisfaction Based on Web Services Resources

Cheng Guo-bin
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引用次数: 1

Abstract

Users demand more and more for resources of the web Services, can meet their requirements. this is an important problem Services computing problems faced. This Services resources from the trust model based on Services resources proposed trust mechanism. Based on direct experience and recommended experience of resources to analyze the credibility of experience, and analysis the best mix of resources into the trust mechanisms. Finally, the measurement of resources from the user analysis user satisfaction with quality of Services.
基于Web服务资源的客户满意度研究
用户对web服务资源的需求越来越大,能够满足他们的需求。这是服务计算问题所面临的一个重要问题。本文从服务资源信任模型出发,提出了基于服务资源的信任机制。根据直接经验和推荐经验对资源的可信度进行分析,并分析资源的最佳组合进入信任机制。最后,从用户资源的度量角度分析用户对服务质量的满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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