The impact of lean healthcare practice on healthcare performance: the mediating role of supply chain innovation in Malaysian healthcare industry

Abstract

Recently, organisations must look into quality improvement initiative tools for improving organisational performance. Effective quality improvement strategy such as lean management practices has a potential to provide improvement and effectiveness in healthcare industry. It gives a secure supply chain innovation and organisational performance among healthcare industry. This study investigates the relationship between lean healthcare practice, supply chain innovation and healthcare performance in the Malaysian healthcare industry. The relationships proposed in the framework were tested using structural equation modelling (SEM). Further, the result indicates that lean healthcare practice can assist to excellences in supply chain innovation and improved healthcare performance. Moreover, supply chain innovation also gives a positive impact on healthcare performance.