The Demographic Challenge: Aging and Depopulation and their Consequences for E-Government - A Case Study

Abstract

E-Government is gaining in importance due to rising demands of citizens towards their local administration. At the same time demographic tendencies of depopulation and aging accelerate the need for an inclusive E-Government strategy, reorientation of existing services, and an increased focus on cost reduction. Cooperation between municipalities can be a promising approach to reduce costs and thus deal with major challenges of demographic transition in both front office and back office. Our exploratory single case study analysis introduces auspicious solutions related to these aspects and discusses in how far they might be applied to other settings.