Diversity, paradigm shift and AT&T

Abstract

This document pertains to one of the multiple diversity initiatives embarked upon within AT&T, USA. As a result of a diversity workshop that was held within a division, the authors came up with a practical package that addresses the issue of implementing diversity management in the corporate environment. The paper discusses corporate cultures and how they evolved over time; this evolution is referred to as a shifting paradigm. A discussion of the changes that have occurred in Japanese corporations over the past three decades proved a fascinating example.