Comparative Study on Legal Certainty of Consumer Protection Regarding E-Commerce Transactions, Between Indonesia, India and the United States

Diana Desiree Hardigaluh, M. S. Pulungan
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Abstract

In both conventional and electronic buying and selling agreements, the protection of consumer rights should be the main concern of business actors. Although there are already regulations governing consumer protection, until now there are still frequent violations of consumer rights, especially in e-commerce transactions. This article is juridical-normative research that compares the laws and regulations concerning consumer protection law in e-commerce transactions between Indonesia, India, and the United States. Through comparative studies and analysis using data sources from the literature, this study explores how the legal certainty of consumer protection in e-commerce transactions in Indonesia is being achieved. In addition, this research also describes the comparison regarding the legal certainty of consumer protection in e-commerce transactions in Indonesia between India and the United States based on the United Nations Guidelines for Consumer Protection. Furthermore, this study provides a prescription for how the legal certainty of consumer protection in e-commerce transactions in Indonesia should be when viewed from a comparison of consumer protection laws in e-commerce transactions in India and the United States.
印尼、印度和美国电子商务交易中消费者保护法律确定性的比较研究
在传统和电子买卖协议中,保护消费者权利应是商业行为者的主要关切。虽然已经有了保护消费者的法规,但到目前为止,侵犯消费者权利的行为仍然频繁发生,特别是在电子商务交易中。本文是一项司法规范研究,比较了印度尼西亚、印度和美国在电子商务交易中有关消费者保护法的法律法规。通过比较研究和使用文献数据来源的分析,本研究探讨了印度尼西亚电子商务交易中消费者保护的法律确定性是如何实现的。此外,本研究还描述了基于联合国消费者保护准则的印度和美国在印度尼西亚电子商务交易中消费者保护的法律确定性的比较。此外,本研究通过对印度和美国电子商务交易中消费者保护法的比较,为印度尼西亚电子商务交易中消费者保护的法律确定性应该如何提供了一个处方。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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