Computational Thinking Work System Method: A problem-solving method for small and medium enterprises

Abstract

Computational thinking (CT) has been dubbed as a fundamental skill for the 21st century and can be learned by all. However, little research exists on the practical use of CT in daily life. Therefore, this problem was addressed by applying a design science research approach and situational method engineering to propose an artefact that can help small and medium enterprises (SMEs) in the problem-solving process using CT and the Work System Method (WSM). The resulting artefact offers a systematic way of problem-solving process and allows SMEs to discover process innovation. The study has considerable implications for business owners and IS researchers. The business owner can improve the efficiency of their business process and increase the company's productivity.