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Measuring Emotional Labor: Survey Construction, Measurement Invariance, and Structural Equation Model

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service Pub Date : 1900-01-01 DOI:10.1007/978-3-030-24823-9_8
Seung-Bum Yang, M. Guy, Sharon H. Mastracci, Aisha Azhar, C. Hsieh, Hyun Jung Lee, Xiaojun Lu
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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
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