Reengineering team processes in quality-focused software development environments

Abstract

Most software development improvement programs to date have emphasized process and/or technology and not people. In many organizations people and team management practices are not addressed in a systematic and structured manner. In addition, most managers are untrained or inadequately trained in implementing corrective solutions once people and team problems have been identified. The paper examines people and team issues in relation to the implementation of software process improvement initiatives within organizations.