Barriers to implementing reverse logistics in Tunisian companies

Abstract

Despite the progress that has been made over recent years, reverse logistics (RL) remains a challenge to many developed and specially developing countries. The overall purpose of this work is to identify and evaluate the main barriers that impede or hinder the implementation of reverse logistics in Tunisian companies in order to help overcome it, to find out the interaction among identified barriers of reverse logistics using multivariate statistics descriptive and inference and to provide possible suggestions. The results showed that the most important obstacles to successful reverse logistics implementation are: lack of awareness of reverse logistics, high operating cost, demands from customers, lack of top management commitment and lack of the adequate infrastructure to collect and store the products from end users.